ONTHEGO SPORTS

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Activity overview

Latest activity by ONTHEGO SPORTS
  • ONTHEGO SPORTS created an article,

    What if I didn't Receive My Order in Five Weeks?

    We are committed to delivering your order within five weeks from the day you approve your artwork. Please note that your order might get delayed if we are waiting to hear from you for your artwork ...

  • ONTHEGO SPORTS created an article,

    How to do a Design on our website

  • ONTHEGO SPORTS created an article,

    Where can I find all the prices of your products?

    All the pricing are online, you can see price on the payment button on the right side as soon as you select a design or just have a look on our price list.

  • ONTHEGO SPORTS created an article,

    Can you do other graphic design that is not offered on the website?

    OTG offers a wide range of designs with a multitude of colour options resulting in thousands of variations on our templates. We are confident you will find what you need. At times you can do custom...

  • ONTHEGO SPORTS created an article,

    How much is the delivery cost?

    The delivery cost is based on weight. You can see the delivery cost for your garments once you have added them to the cart. If you would like a delivery cost quote before adding your garments to th...

  • ONTHEGO SPORTS created an article,

    Where can ONTHEGO deliver to?

    We can deliver to any country in the world! If you are unable to select your country in the checkout, it simply means we haven’t delivered there yet. In this case, raise a request asking for your c...

  • ONTHEGO SPORTS created an article,

    Can you do reversible products?

    We can do reversible in some of our garments. These come at a higher cost than a single ply garment. If you would like to order a reversible garment, please contact our Customer Service team and th...

  • ONTHEGO SPORTS created an article,

    What if I'm ordering for a Mixed-sex team?

    If you have a mixed team, you can design on either a male or female template of the desired garment. At the step of adding sizes, you will be able to select male, female or youth sizing for that item.

  • ONTHEGO SPORTS created an article,

    How do I add texts and numbers on different sizes of items?

    In regards to adding a specific number and name per garment, you can choose the “Quantities and Sizing” or “Name and Number” tab, it will ask you whether you want to add a name and a number. Once y...

  • ONTHEGO SPORTS created an article,

    Do I get to confirm my design before it goes into production?

    Yes! You will receive your pre-production sign off via email within 24 to 48 hours of you placing the order with us.   We send the pre-production signoff  through a system called smartsheet to your...