Do I get to confirm my design before it goes into production?

Yes! You will receive your pre-production sign off via email within 24 to 48 hours of you placing the order with us. 

 We send the pre-production signoff  through a system called smartsheet to your email. Make sure to check your inbox (and sometimes spam folder) to approve it before we will start stitching! 

Our designers always check your design and contact you within 24-48 hours for final approval
Nothing goes into the production without your final approval.